When a FedEx employee cannot locate the destination address on a shipping label, they use one of the following options to locate the recipient: When that happens, the company has to send a manual worker to make sure it gets to the right place. Sometimes the computers at the FedEx hub that processes packages make mistakes. While this could also happen if the sender provided the wrong apartment number, the wrong spelling of the street name, or the wrong zip code. When the recipient cannot be found, FedEx will return the package to the sender. I was not able to find an address for the recipient. Why Does FedEx Return Packages To The Sender?įedEx doesn’t want to send people away from their offices, which is why they provide this service. If this happened to you, please open your package and follow the instructions on the label. If you have received a package that was not delivered to you, it may have been mailed to you by mistake. The shipping service does what they contractually agree to do. The package may have been sent to the wrong address. I think that the return to sender is a standard policy of the mail companies which they use to deal with the problems when they miss a delivery. If you’ve shipped a package, and someone gets it back instead, you’re responsible for returning the package to the sender. To find out the reason why a package is returned to the sender, read this entire article! What Does It Mean When It Says “Package Returned To Sender”? ![]() Examples include a package being refused for not paying on delivery, or the return of a package that is damaged. ![]() Return to sender is a term used by FedEx to describe a situation where a package was returned to the sender due to a variety of reasons. What Does Return To Sender Mean FedEx In 2022? But, one of the most common reasons is that a problem with your FedEx package was reported by the carrier’s tracking system. If you’re wondering why your FedEx package is taking so long to arrive, then you should know that there can be many reasons behind the delay. In both cases, the service details will remain the same.The company has a system in place that allows it to return all packages to the sender when it is unable to deliver it to the recipient. And some merchants may continue to use the FedEx SmartPost name during their checkout process. As a customer, you may receive preprinted labels that still have the FedEx SmartPost name on them. ![]() We’ve changed the name of the service from FedEx SmartPost to FedEx Ground Economy. Learn more about delivery times and other service details.įedEx SmartPost is the previous name of our contractual, cost-effective shipping service for low-weight, nonurgent packages. Typically, delivery takes 2 to 7 business days, depending on the distance from your shipment’s origin to its destination (with longer times outside the contiguous 48 states). You’ll still get the same efficient residential shipping and returns for low-weight packages that you’ve come to know and rely on with FedEx SmartPost. We also offer other low-cost FedEx Ground shipping options for returns.Īre FedEx Ground Economy and FedEx SmartPost the same service?įedEx SmartPost has been renamed FedEx Ground Economy. FedEx Ground Economy Returns offers full U.S. Delivery is typically within 2 to 7 business days from when we receive and scan the package from one of our locations or from the USPS, Monday–Saturday. FedEx Ground Economy Returns (formerly called FedEx SmartPost Returns) is a shipping option for returning packages that weigh 70 lbs.
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